Privacy Policy

Effective Date: 28/05/2024

Welcome to AEG Mortgages Online, a platform designed to provide comprehensive mortgage services. This Privacy Policy outlines how AEG Mortgages Online collects, uses, discloses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

When you interact with AEG Mortgages Online, we may collect various types of personal information, including but not limited to:

• Contact information (such as name, email address, phone number)
• Financial information (such as income, assets, debts)
• Employment information
• Residential information
• Any other information you provide voluntarily

We collect this information to facilitate mortgage applications, provide personalised services, and improve our website and services.

2. Use of Personal Information

We may use your personal information for the following purposes:

• Processing mortgage applications
• Providing personalised services
• Communicating with you
• Improving the website and services
• Complying with legal and regulatory requirements

3. Data Storage and Security

We take the security of your personal information seriously. Therefore, we store your data securely in the cloud. The Cloud offers robust security measures to protect your data, including:

• Encryption: Your data is encrypted both in transit and at rest, ensuring it remains secure.
• Access Controls: Access to your data is restricted to authorized personnel only.
• Monitoring: Cloud provider continuously monitors for potential security threats and vulnerabilities.
• Compliance: Cloud provider complies with industry-leading security standards and regulations.

4. Jamaican Data Protection Act Compliance

AEG Mortgages Online operates in accordance with the Jamaican Data Protection Act. This means we adhere to principles of data protection, including:

• Fair and lawful processing: We only collect and process your personal information for legitimate purposes outlined in this Privacy Policy.
• Data security: We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
• Data subject rights: You have rights regarding your personal information, including the right to access, correct, or delete your data.

5. Your Rights

You have the right to:

• Access your personal information and request a copy of it.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to applicable legal requirements.